Imagine you’re watching the news and see that a criminal is targeting houses in your area.

Would you leave your front door unlocked tonight?

I wouldn’t think so.

Yet this is essentially what many businesses do when they put off fixing vulnerabilities in their systems. And it happens a lot, with over two-thirds of businesses taking more than 24 hours to address serious security issues.

This is a worrying statistic. Because the longer vulnerabilities remain open, the greater the risk of cyber attacks, data breaches, and major disruptions.

So, what exactly is a vulnerability?

In simple terms, it’s a weakness in your system (like outdated software or misconfigured security settings) that cyber criminals can use to gain access to your business data. These weaknesses are often flagged by security tools. But responding to them fast enough is where many businesses fall short.

Many businesses have IT staff. But they can get bogged down by manual processes, wasting hours trying to make sense of incomplete data or juggling multiple tools that don’t talk to each other. This slows down response times and increases costs… while your business remains exposed.

The problem is this: Every hour a vulnerability is left unaddressed is another hour cyber criminals have to exploit it.

Luckily, there’s an easy solution. Partnering with a reliable IT support provider can make things easier. Instead of your team scrambling to identify and patch vulnerabilities, an expert technology partner (like us) can step in with smarter tools and faster processes. We combine automation and expertise to identify risks, prioritise what needs fixing, and respond quickly to make sure your systems are secure.

Cyber criminals are always looking for ways to exploit weaknesses. Don’t give them the chance.

If keeping on top of vulnerabilities feels overwhelming, let us make it simple for you. Get in touch.

Have you ever stopped to wonder how many phishing scams your employees encounter each day? The answer might come as a nasty surprise.

Last year, the number of employees clicking on phishing links TRIPLED – and businesses everywhere are paying the price.

Before we dive into this situation a little more, let’s rewind a bit.

Phishing is where scammers try to steal sensitive information (like passwords or payment details) by pretending to be a trusted source.

Maybe your employee gets an email that looks like it’s from Microsoft, with a link to a login page. Once your employee enters their details, that information falls right into the hands of criminals… and from this, they get the keys to your business.

Here’s the really worrying part: Phishing attacks aren’t just happening more often, they’re getting harder to spot, too.

Email phishing is still a big issue, but scammers are branching out; planting fake links in search engines, social media, online ads, and website comments. Scammers know that employees are taught to be cautious about emails, so they’re finding new ways to slip through the cracks.

So, why are more people falling for these scams?

Part of the problem is fatigue. Employees see so many phishing attempts in their inboxes, it’s difficult to keep their guard up every minute of the day. Scammers are also getting more creative, using fake websites and emails that are almost impossible to tell apart from the real thing.

And they’re now targeting trusted platforms like Microsoft 365, which hold a goldmine of business data.

Your people can either be your greatest defence or your biggest vulnerability. A well-trained, alert team can spot phishing attempts before any damage is done. But if they’re unaware or unprepared, a single click can open the door to financial losses, stolen data, and a whole world of trouble for your business.

So, what’s the solution?

Start with education. Make sure your team knows what phishing looks like, not just in emails but across the web. Teach them to question unexpected requests for their login details, double-check links, and report anything suspicious. And don’t rely on memory alone; regular training sessions can keep the risk of phishing scams fresh in your employees’ minds.

At the same time, don’t leave all the responsibility on your team’s shoulders. Tools like multi-factor authentication (MFA) add an extra layer of security, so even if a password does get stolen, attackers can’t get in. Combine this with up-to-date software and a strong cyber security plan, and you’ve got a much better chance of keeping your business safe.

Phishing scams aren’t going away any time soon, but with the right approach, you can stop your business from becoming another statistic.

Need help protecting your business data? We can help – get in touch.

So, you’ve gone ahead and upgraded to Windows 11. You’re ready to explore the fresh design and all the new features. But instead of smooth sailing, your computer slows to a crawl… random errors start popping up… and you can’t install any security updates…

That’s the nightmare faced by businesses that try to run Windows 11 on unsupported hardware.

Hardware requirements are a checklist you should use to make sure your business devices can handle an upgrade.

Think of it like a recipe: If you’re missing a key ingredient, the dish won’t turn out quite right. And while you might like to improvise in the kitchen, it’s better not to risk it with your business tech.

Windows 11 brings a leap forward in both performance and security. If you want to make that jump, you need a solid foundation in the form of modern hardware that can support its advanced features.

One of the key requirements for Windows 11 is something called TPM 2.0. This is a small chip that acts like a security vault for your PC, locking away passwords, encryption keys, and other sensitive data. TPM 2.0 is also essential for preventing certain types of cyber attacks. Without it, your system is more vulnerable.

Other requirements – like enough memory (RAM), sufficient storage, and a compatible processor – help to make sure your device can run Windows 11 smoothly.

Microsoft has warned that forcing Windows 11 onto unsupported hardware is a risky move. Sure, you can do it – but you’ll be on your own if things go wrong. Your device won’t receive updates, including critical security patches that keep your systems safe from cyber attacks and other threats. Without updates, your business’s devices become an easy target.

So, you might be thinking – why not just stick with Windows 10?

Here’s the thing: Microsoft is ending free support for Windows 10 in October this year. After that…

• No more updates
• No more fixes
• And no more free security patches.

There is an option to pay for extended security updates, but it’s not a permanent solution. Upgrading to Windows 11 helps to make sure your systems stay secure for the long haul, without extra costs and headaches down the line. And beyond the security benefits, Windows 11 comes with loads of productivity tools designed to make your business run more smoothly.

If upgrading your hardware feels like an unnecessary expense, think of it as an investment. Modern devices don’t just meet Windows 11’s requirements; they run faster, last longer, and reduce the risk of downtime.

The bottom line is that hardware requirements aren’t just suggestions – they’re there to protect your business and give your team the tools they need to succeed.

If your devices don’t meet Windows 11’s requirements, now is the time to plan your next steps. Don’t wait until Windows 10 support ends or your systems become a security risk for your business.

We can help you upgrade without the stress. Get in touch.

The manufacturing industry is evolving at an unprecedented pace. Automation, AI, and smart factory solutions are no longer futuristic concepts – they’re here, transforming how businesses operate, improve efficiency, and reduce costs.

But here’s the catch: None of it works without reliable connectivity.

For manufacturers looking to introduce automation, AI-driven systems, or real-time data analytics, a strong, secure, and scalable network is essential. Without it, even the most advanced technologies fail to deliver their full potential.

At Bluebox-i, we provide enterprise-grade connectivity and advanced communication systems to ensure your manufacturing business can fully embrace automation and AI – all with the flexibility of a 30-day rolling contract to scale with your needs.

Why Connectivity is the Backbone of Smart Manufacturing

Modern manufacturing relies on real-time data exchange, machine-to-machine communication, and seamless system integrations. Without robust Wi-Fi, broadband, and network infrastructure, even the best automation or AI solutions can be unreliable.

AI & Machine Learning in Manufacturing
AI-driven predictive maintenance, quality control, and smart analytics depend on instant data processing. If your network is slow or unstable, AI systems can’t function properly, leading to downtime and inefficiencies.

Automation & IoT Devices
From robotic arms on production lines to AI-powered inventory tracking, connected machines must communicate in real time to ensure seamless operations. Any network disruption can bring production to a halt.

Cloud-Based Smart Factories
Many manufacturers are moving operations to the cloud to manage production remotely, track performance, and utilise AI-driven insights. Unreliable connectivity can slow down access to critical systems, impacting efficiency.

Cybersecurity & Data Protection
More connectivity means higher risks of cyber threats. A strong, secure business network ensures that AI systems, automated machines, and sensitive business data are protected from cyberattacks.

At Bluebox-i, we help manufacturers stay ahead with high-speed, business-grade broadband, private networks, and secure Wi-Fi solutions that can handle the demands of AI, automation, and next-gen manufacturing.

Smarter Communication for Smarter Factories

Automation and AI aren’t just about machines – they also transform the way your teams communicate. A modern phone system is just as crucial as a high-speed internet connection.

• Cloud-based VoIP systems – Make and receive calls from anywhere, perfect for multi-site operations.
• AI-powered call routing – Automatically direct calls to the right department or team, improving efficiency.
• Scalability – Add or remove lines as your business grows, with no long-term commitments.

With Bluebox-i’s cloud-based VoIP solutions, your manufacturing business gets enterprise-grade communication without the high costs or rigid contracts.

Flexibility with a 30-Day Rolling Contract

The manufacturing world doesn’t stand still—so why should your IT and telecoms contracts?

At Bluebox-i, we offer flexible, no-commitment solutions that adapt to your needs:

• Scale up or down as automation and AI reshape your operations
• Upgrade seamlessly without being locked into long-term contracts
• Transparent pricing—no hidden fees, no surprises
• Fast, expert support whenever you need it

With our 30-day rolling contract, you have the power to evolve without being tied down.

Ready to Future-Proof Your Manufacturing Business?

AI and automation aren’t the future—they’re the present. And to make the most of them, your connectivity needs to be rock solid.

At Bluebox-i, we don’t do pushy sales tactics – just expert advice and tailored solutions to help manufacturers thrive in the era of smart factories.

To find out more Book a no-obligation chat with Martin Fletcher, today

You’re scanning your inbox and spot an important email with a Word document attached. Maybe it’s an invoice, a message from a supplier, or even a request from a colleague. You open it without thinking twice… and just like that, you’ve been scammed.

This scenario is exactly what cyber criminals are counting on. Now they’ve come up with another new way to get past even the most advanced email security filters – this time, using corrupted Microsoft Word files.

It’s a clever and dangerous tactic.

Phishing (pronounced “fishing”) is where scammers try to trick you into giving away sensitive information, like passwords or bank details. They “bait” you with an email that looks legitimate, maybe from your bank, a co-worker, or a company you trust.

These emails often include attachments or links. When you open the attachment or click the link, you could be downloading malicious software (malware) or visiting a fake website designed to steal your details.

Phishing attacks are constantly evolving, and they’re now one of the most common ways scammers break into businesses. Email security filters are usually pretty good at scanning attachments. But since corrupted files can’t be analysed properly, the Word file is able to sneak into your inbox.

When you open one of these corrupted files, Microsoft Word will “repair” it and show you what looks like a normal attachment. But the document will contain a malicious QR code or link that sends you to a phishing site (often a fake Microsoft 365 login page). If you enter your details, scammers could have access to your account – and potentially your entire business.

Stealing just one employee’s login details can be enough. With access to your cloud systems, scammers could get hold of sensitive customer data, lock your team out of essential files, or even send phishing emails from your account to trick your contacts.

If this happens to you, it could be catastrophic. Your business could face financial losses, legal consequences, and a damaged reputation that could take a long time to rebuild.

Cyber attacks are getting more complicated. But you don’t need a degree in cyber security to help keep your business safe.

The best protection is awareness and caution.

Here are some steps you can take:

• Slow down and think twice before opening attachments or clicking on links
• If an email seems urgent, beware – scammers like to rush you, so you’ll act without thinking
• If you’re not sure an email is legit, check with the person or company that the email seems to be from
• Never trust an attachment or link just because it looks professional

Most importantly, make sure you educate yourself and your team about what phishing is, why it’s dangerous, and how to recognise the warning signs.

We help businesses like yours with this every day. If you’d like us to help you too, get in touch.

Let me ask you something: Do you lock your front door when you leave the house?

Of course you do.

But what if you get home and find that someone left a window open? You may as well have left the door unlocked, right?

Now think about your business.

You’ve probably invested in good cyber security to protect it, using strong passwords, firewalls, and the latest software updates. But if your employees accidentally leave the “windows” open, all that security goes to waste.

It’s not about blame – it’s about awareness. The truth is that your employees might be your biggest security risk, without them even realising it.

More people are working remotely, and research shows that four out of five employees use their personal phones, tablets, or laptops for work. It makes sense. Why not use the devices they already own?

Here’s the problem: Your employees’ personal devices probably aren’t set up with the same security measures you’d use in the office. Their phones and laptops might use weak passwords, outdated software, or even be connected to unprotected Wi-Fi networks. All of this is a dream scenario for hackers.

And here’s where it gets scary…

Two out of five employees admit to downloading customer data onto their own devices. That’s sensitive data leaving the safety of your business, now at risk of falling into the wrong hands.

If that’s not enough to worry you, here’s another shocker: More than 65% of employees admit they only follow cyber security rules “sometimes” or even “never”. This includes forwarding work emails to their personal accounts, using their phones as Wi-Fi hotspots, or ignoring guidelines about handling data when using AI tools.

Passwords are another issue, with nearly half of employees using the same passwords across different work accounts. Even worse, over a third of employees use the same passwords for both their work AND personal accounts.

Imagine a hacker getting into your employee’s social media account and using the same password to get into your business systems? It’s a disaster waiting to happen.

So, what can you do?

The key is education.

Start by helping your team understand why cyber security is so important. Most people don’t break the rules on purpose – they just don’t realise the risks. Explain that those little habits that seem harmless (like reusing passwords or doing work on public Wi-Fi) can cause serious damage.

Create security rules that are clear, simple, and easy to follow. For example, you can tell your team to:

• Use a password manager to create a strong, random and unique password for each of their work accounts
• Only access work systems on secure, approved devices
• Never forward work emails to their personal accounts

Also, make sure your employees are getting regular training sessions to keep cyber security at the front of their minds, and don’t forget to celebrate good habits. If someone flags a suspicious email or comes up with a clever way to keep sensitive data safe, be sure to let everyone else on your team know.

Cyber security is everyone’s responsibility.

By giving your employees the right tools and training, you can turn them into your first line of defence instead of your weakest link.

If you’d like help keeping your team up to date on the latest security threats, get in touch.

Imagine this: Your business grinds to a halt because your critical files are locked away by scammers. And they’re demanding a ransom for their release.

This is called a ransomware attack, and it’s a growing threat to businesses all around the world.

Ransomware is a type of cyber attack where criminals break into your systems and encrypt your data, making it unusable. They’ll then demand payment (often in cryptocurrency) for the key to unlock it.

Even if you pay the ransom, there’s no guarantee you’ll get your data back. This is why a strong backup system is one of the best safety nets you can have.

Backups are copies of your important files and systems, stored separately from your main network. If something goes wrong (like a ransomware attack or even accidental deletion) you can use your backup tools to restore your data and keep your business running.

Backups are essential for businesses of all sizes. But here’s the catch: Not all backup systems are created equal. Recent research shows that many businesses are using outdated backup technology, leaving them exposed to risks even if they think they’re protected.

Older backup systems weren’t designed to handle today’s sophisticated ransomware attacks. And they leave businesses vulnerable in three main ways:

1. Backup data is a target

Ransomware attackers are getting smarter. They know that backups are your last line of defence, so they target them directly. If your backup system isn’t designed to protect against these attacks, your safety net could be cut away when you need it most.

2. Lack of encryption

Encryption is a way of scrambling your data so only authorised people can access it. Without encryption, scammers can tamper with your backup data – yet nearly a third of businesses report that their backup data isn’t encrypted.

3. Failed backups

It can be difficult to restore lost data with older systems, and this is the point where they often fail. Imagine finding out that your backup didn’t work just as your business is trying to recover from an attack. It can mean long downtimes and expensive repair efforts, which many businesses simply can’t afford.

So, how can you fight back against ransomware threats?

Rethink your approach to backups. Modern solutions like immutable storage are designed to offer the strongest protection against ransomware attacks. Immutable storage makes sure your backup data can’t be altered or deleted, no matter what.

This technology is built on something called Zero Trust, a security model that assumes nobody and nothing can be trusted. Every access request is validated, and permissions are strictly limited, ensuring your important business data stays safe even if an attacker breaches your system.

Ransomware attacks are not going away. If anything, they’re getting smarter and even more common. Now is the time to make sure your backup system is solid.

Not sure where to start? This is what we do. Get in touch.

Public Wi-Fi is everywhere these days – cafés, airports, hotels, trains. It’s super convenient, especially for business travellers or anyone working remotely.

But what if I told you that hopping on that free Wi-Fi could expose your business data to cyber criminals? That’s the reality of using unsecured public networks.

When you connect to public Wi-Fi, you’re opening the door to scammers who know exactly how to exploit these networks. The two biggest threats you need to know about are called Man-in-the-Middle (MITM) attacks and Evil Twin attacks.

Yes, they sound like something out of a spy movie… but they’re very real and can have serious consequences for your business.

Let’s start with Man-in-the-Middle (MITM) attacks. You’re sitting in a café, sending an email or logging in to your business bank account. You think your device is communicating directly with the Wi-Fi network, but in reality, a cyber criminal has inserted themself between you and the network.

This “man in the middle” can see everything you’re doing – your passwords, your emails, even your credit card details. And the worst part? You probably won’t even notice it’s happening.

Criminals use this stolen information in all sorts of ways. They might sell it to advertisers, use it to impersonate you in phishing scams (where they trick people into sharing sensitive information, like passwords or credit card details). Or even steal money from your accounts. For businesses, this could mean sensitive financial information or customer data ending up in the wrong hands.

Now let’s talk about Evil Twin attacks. Imagine you’re in an airport and see two Wi-Fi networks: One called “Airport Free Wi-Fi” and another called “Airport Wi-Fi Secure”. They both sound legit, but one of them could be a fake network set up by cyber criminals.

When you connect to the fake network, scammers can monitor everything you do online, just like in a MITM attack – but they can go even further. They can steal your cookies (little bits of data that websites use to remember you) and gain access to things like your login details or personal information.

In some cases, they can even install malware (malicious software) on your device without you clicking a single thing. Scary, right? All it takes is connecting to the wrong Wi-Fi network, then your data – and your business’s security – could be compromised.

Using public Wi-Fi doesn’t have to be a security nightmare, but you do need to be cautious. Here are some steps you can take to help keep your business protected:

• Avoid accessing sensitive information while connected to public Wi-Fi. This includes anything involving passwords, personal data, or financial accounts. If you wouldn’t want a stranger looking over your shoulder, it’s best to save it for when you’re on a secure network.

• Stick to websites that use HTTPS, which encrypts your data. You’ll know a site is secure if you see a padlock icon in the address bar or “https://” at the beginning of the web address. Most websites use this today.

• Consider using trusted browser extensions designed to boost your online safety. Many can block cookies, ads, and even malicious websites, reducing the risk of your information being exposed.

• Turn off auto-join on your business devices. This stops your work phone, tablet, or laptop from automatically connecting to any available network, including potentially dangerous ones.

• Be wary of suspicious pop-ups. Scammers often use these to trick you into clicking something malicious. If a pop-up feels wrong, don’t interact with it – just close the window.

• Enable two-factor authentication (2FA) on your business accounts whenever possible. This requires a second form of identification (like a code sent to your phone) to log you in, which makes it harder for anyone to break in even if they get hold of your password.

• Finally, keep your software up to date. Updates often include security patches that protect your device from the latest threats. Ignoring them could leave your business devices vulnerable.

A little caution goes a long way when it comes to keeping your business protected online. Ask yourself: Is the convenience of free Wi-Fi worth the risk of exposing my data?

If you’d like help keeping your business data protected no matter where you are, get in touch.

If you get a call claiming to be from Microsoft Teams support, think twice before doing what they ask.

There’s a new trend for scammers to pose as “help desk” staff, with the aim of tricking employees into letting them take over their devices.

This is part of a larger ransomware attack, where you’ll be denied access to your business data unless you make a hefty payment to get it back.

Recently, a notorious cyber crime group has taken this scam to a new level.

First, they’ll flood an employee’s inbox with so much spam that it becomes unusable. Then they swoop in with a phone call, pretending to be from IT support, offering to “fix” the problem.

They may ask your employee to install remote desktop software like AnyDesk or use built-in tools like Windows Quick Assist. Once they have access, they can move around your network, collect sensitive data, and launch ransomware on your devices.

Be warned – they don’t only reach out over the phone. They’ve also started setting up Teams accounts to make employees think they’re part of IT support.

They do this by choosing usernames like “Help Desk” and using fake Microsoft tenant domains such as “securityadminhelper.onmicrosoft .com”. Then they send one-to-one messages to employees, saying they need access to their device.

Ransomware attacks are serious business. Along with locking you out of your data, they can also shut down your operations, disrupt customer service, and potentially leak confidential information.

Recovering from a ransomware attack can be expensive, both in terms of paying the ransom and dealing with the aftermath. It can cause loss of revenue, damage your reputation, and it could even have legal consequences.

Make your team aware of this scam and encourage everyone to be cautious with any unsolicited support calls or Teams chats. And make sure everyone knows to check with your actual IT department first, if someone is asking to install software or gain access.

Also, if you use Microsoft Teams in your business, make sure it’s set up securely. Only allow external chats from trusted domains, and make sure chat logging is enabled.

If you want extra help safeguarding your setup, we can do that. Get in touch.

Email has become an essential tool for any successful business, but as the saying goes, “with great power comes great responsibility”.

As a business owner, it’s your responsibility to make sure your emails are secure. It’s one of the key ways to stop your business data falling into the wrong hands.

Business Email Compromise (or BEC) is a growing threat. And if you become a target, it could cost you – big time.

So, what exactly is a BEC attack?

In simple terms, it’s where scammers pose as people high up in the business, like CEOs, executives, and IT staff. The goal is to trick your employees into sharing sensitive information or sending money. Research shows that nearly 90% of BEC attacks are set up this way.

It’s easy to see how someone might quickly respond without a second thought, especially when they trust the sender.

BEC attacks have spiked dramatically this year, especially over the third quarter. Researchers have analysed 1.8 billion emails worldwide, discovering a shocking 208 million malicious emails among them. And of these malicious emails, more than half (58%) were BEC attempts.

The figures make it clear: BEC scams are now the biggest email threat to businesses.

Another thing worth noting? Most BEC scams target employees lower in the business, who might be less likely to question authority or be less aware of cyber threats.

Although BEC attacks are common, it’s also important to remember that scammers still use other methods too. This includes commercial spam and phishing attacks, which are designed to trick people into sharing personal information, like login details.

In fact, the combined effect of these types of scams now overshadows traditional ransomware and malware attacks.

Luckily, it isn’t complicated or expensive to protect your business.

Simply make sure that all members of your team are trained to think twice about every email they receive.

If an email asks for sensitive information or a financial transaction – especially if it feels urgent – your employees should know to stop and check with someone before they action anything.

If you need help making sure your business is secure, get in touch.