UNIVERGE BLUE® CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative.
It includes a full-featured phone system combined with chat, web/video conferencing, and file sync, share and backup capabilities.
*CONNECT PRO licences only
UNIVERGE BLUE® INTEGRATE is an integrations platform that connects powerful voice, chat, video conferencing, and contact centre functionalities into everyday business applications from Google®, Microsoft®, Salesforce® and more – driving higher productivity and increasing customer retention without heavy cost.
With over 120 years of experience in telephones and communications systems, NEC has paired some of our best desktop telephones with UNIVERGE BLUE®.
This powerful mobile application transforms your mobile device into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive chats, place and receive calls, share screens, start video calls and share files – all from one application. Available for Android™ and iOS.
Our desktop app brings essential collaboration tools together, making teamwork easier than ever. See who is available, send team chats, place and receive calls, share screens, start video calls and share files – all from one application. Available as a downloadable app for PC or Mac®.
Improves your client’s customer interactions with a highly reliable, secure and full-featured solution that can be up and running in days, not months.
NEC’s Contact Centre Agent Desktop App streamlines the management of incoming calls to help reduce response times and improve service quality for more satisfying experiences. The agent desktop and web application is a customizable single pane of glass for voice, chat, email and SMS queues and can support agents in a single and multi-site Contact Centre
or remote locations.
For further information please contact us.